Privacy Policy  |  Data Protection

Privacy Policy kis711 – Member Personal Data Protection

Kis711 values the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal data when you use our platform.

Updated: January 2026

Privacy Commitment kis711 To You

Six core data protection principles we practise every day to keep your personal information safe on the kis711 platform.

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256-bit SSL Encryption

All data transmitted between your device and kis711 servers is protected by industry-grade 256-bit SSL encryption β€” the same standard used by leading banking institutions in Malaysia.

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No Data Sales

Kis711 has never and will never sell, rent, or exchange member personal data to any third party for marketing purposes. Your data is used solely for the purposes stated in this policy.

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Full User Control

You have full rights to access, amend, delete, or transfer your personal data at any time. Our support team is ready to assist with this process within 3–5 business days.

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Data Protection Compliance

All our data handling practices comply with applicable data protection requirements, including Malaysia's Personal Data Protection Act 2010 (PDPA), to ensure your rights are fully upheld.

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Restricted Access & Internal Controls

Member personal data is accessible only to authorised staff who require it to perform their duties. All access is continuously audited and monitored.

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Full Transparency

We will notify you promptly should any data security incident occur that affects your personal information, in accordance with applicable legal requirements.

πŸ”΅ Important Note: This Privacy Policy outlines the personal data collection and handling practices of kis711. By using our platform, you agree to the terms stated in this document. Please read carefully before registering or continuing to use the platform.

1 Introduction

Kis711 ("we", "our platform") is committed to protecting the privacy of all users who register and use our services. This Privacy Policy applies to all information collected through the kis711 website, mobile app, and all related services provided under the kis711 brand.

As a trusted online gaming platform in Malaysia, we understand how important it is for members to trust the way we handle their personal data. Every decision we make about data management always prioritizes the interests and safety of our members.

This policy is written to ensure all Malaysia members can understand it clearly and easily. Should you have any questions or concerns, our customer support team is ready to assist you.

kis711 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all our data management practices.

2 Personal Data We Collect

We collect several categories of personal data from you when you use the kis711 platform. This collection is done transparently and only for legitimate purposes.

Data Category Example Information Collection Method
Identity Data Full name, date of birth, IC/passport number Registration form, KYC
Contact Data Email, phone number, address Account registration
Financial Data Bank account number, transaction records Deposit/withdrawal process
Technical Data IP address, device type, web browser Automatically during use
Usage Data Game history, account activity logs Automatically during gameplay
Communication Data Customer support history, feedback Live chat, support email

We do not collect sensitive category data such as health information, religious beliefs, or political views unless specifically required by law.

3 How We Use Your Data

The personal data we collect is used solely for legitimate purposes directly related to providing the best service to you as a kis711 member. The following are the primary purposes for which your data is used:

  • Account management: Creating, verifying, and maintaining your member account, including the required KYC process;
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions securely and accurately;
  • Service provision: Enabling you to access and use all games and features on the kis711 platform;
  • Platform security: Detecting and preventing fraud, hacking, account abuse, and other illegal activities;
  • Customer support: Responding to enquiries, resolving complaints, and providing technical assistance;
  • Platform communications: Sending important account-related notifications, promotions (if you have consented), and service updates;
  • Analytics & improvement: Understanding usage patterns to improve the overall user experience;
  • Legal compliance: Fulfilling reporting obligations and applicable legal compliance requirements.

We will not use your data to make automated decisions that negatively affect you without appropriate human oversight.

4 Data Sharing & Disclosure

Kis711 does not sell or rent your personal data to any third party. However, in certain limited situations, we may share your data with the following parties:

  • Payment providers: Banks and e-wallet providers that process your financial transactions β€” only data necessary to complete the transaction is shared;
  • IT service providers: Companies that help us maintain the technical infrastructure, cybersecurity, and cloud services used by the kis711 platform;
  • Game providers: Game development companies that need to verify game outcomes and related activity to ensure game integrity;
  • Legal authorities: Law enforcement agencies or regulatory bodies where we are required to do so under applicable law;
  • Professional advisors: Lawyers, accountants, or auditors subject to strict professional confidentiality obligations.

All third parties that receive your data from kis711 are bound by strict data protection agreements and are not permitted to use that information for any purpose other than what is specified.

Every third-party provider we work with undergoes a security and privacy assessment before being granted access to any member data.

5 Data Security & Protection Measures

The security of your personal data is the highest priority at kis711. We continuously invest in the latest security technologies and procedures to ensure your information is always protected.

The security measures we practise include:

  • Data encryption in transit: All communication between your device and our servers is secured by TLS 1.3 protocol with 256-bit encryption;
  • Data encryption at rest: Sensitive data stored in our database is encrypted using AES-256 encryption;
  • Two-factor authentication (2FA): 2FA is available for all accounts to add an extra layer of protection;
  • Continuous monitoring: Our systems are monitored 24 hours a day, 7 days a week to detect any suspicious activity;
  • Strict access control: Only staff with specific authorisation may access member personal data, and all access is logged and audited;
  • Regular security testing: We conduct regular penetration testing and security audits by independent third parties.

While we apply best-in-class security measures, no system is entirely foolproof. You also play an important role β€” never share your account password and always log out after using a public device.

6 Cookies & Tracking Technologies

Kis711 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled;
  • Performance cookies: Collecting information on how you use the platform to help us improve performance and user experience;
  • Functional cookies: Saving your preferences such as language and display settings to deliver a more personalised experience;
  • Analytics cookies: Helping us understand usage patterns in aggregate and anonymised form for platform improvement purposes.

You can manage your cookie settings through your web browser settings at any time. However, disabling certain cookies may affect the functionality of the kis711 platform.

7 Data Storage & Deletion

Kis711 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

  • Active account data: Retained for the duration your account remains active;
  • KYC and identity data: Retained for a minimum of 5 years after account termination in accordance with compliance requirements;
  • Financial transaction records: Retained for 7 years after the transaction date for audit and tax compliance purposes;
  • Support communication logs: Retained for 2 years after the last interaction;
  • Technical data and logs: Retained for 90 days for security and technical troubleshooting purposes.

When the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures. You may request deletion of your account and personal data by contacting our support team.

Data deletion requests are subject to applicable legal retention obligations. Some data may need to be retained even after a deletion request has been received.

8 Your Rights as a User

As a kis711 member, you have several important rights regarding your personal data. We fully respect these rights and provide a straightforward process for you to exercise them.

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Right to Access

You have the right to know what personal data we hold about you and to request a copy.

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Right to Rectification

You may request that we correct any inaccurate or incomplete personal data.

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Right to Erasure

You may request that we delete your personal data, subject to legal obligations.

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Right to Restriction

You may request that we restrict the processing of your data in certain circumstances as defined by law.

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Right to Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform.

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Right to Object

You may object to the processing of your data for specific purposes, including direct marketing.

To exercise any of the above rights, contact the kis711 customer support team via live chat. We will process your request within 3–5 business days.

9 Children's Privacy

The kis711 platform is intended solely for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from children or minors under the age of 18.

If we determine that personal data of a minor has been collected without proper age verification, we will immediately:

  • Closing the relevant account;
  • Deleting all related personal data;
  • Taking appropriate measures in accordance with applicable law.

Parents or guardians who have reason to believe their child has registered or used the kis711 platform are advised to contact us immediately through our customer support channels.

10 Links to Other Websites

The kis711 platform may contain links to third-party websites in certain contexts, such as payment information pages or support services. This Privacy Policy applies exclusively to the kis711 platform.

We are not responsible for the privacy practices or content of those third-party websites. You are advised to read the privacy policy of each website you visit separately. Visiting any third-party site is at your own risk.

11 Amendments to This Privacy Policy

Kis711 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements.

When we make material changes:

  • The "Updated" date at the top of this page will be changed;
  • A brief notice will be displayed on the platform's home page for at least 7 days;
  • Registered members will receive notifications via email or in-account alerts.

Your continued use of the kis711 platform after any amendments take effect will be considered your acceptance of the revised terms. If you do not agree with the amendments, you may request account closure through our support team.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact our team through the following channels:

  • Live Chat: Available 24/7 directly on the kis711 platform β€” the fastest way to get a response;
  • Support email: [email protected] β€” for inquiries that require more detailed clarification;
  • Response time: Privacy-related enquiries are typically answered within 1–3 business days.

Our team speaks Bahasa Melayu and English. You are welcome to contact us in whichever language you are most comfortable with.

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Your Data Is Safe With kis711

Create your account today and trust a platform that puts your safety and privacy first at every step of your gaming experience.

Bahasa Melayu